Tuesday 3 April 2012

Happy Wife - Happy Life

Mrs Potato Head giving Mr. the angy eyes.


Another back in the day story from the memory banks of Tony Pattison.

One morning a customer came into the store asking how much to fill his ink cartridge. When told the price he felt it was too expensive as "ink doesn't cost that much"!  I explained that it was not just the cost of ink he was paying for but the labour, the expertise, and business overheads. He asked if he could just buy the ink, and so I sold him a refill kit complete with ink and detailed instructions.

The next day our customer returned asking if we knew of a way to remove black ink from white carpet.  While refilling his cartridge he had accidently knocked the ink bottle off his desk onto the white carpet in his den at home. His wife was none too pleased (to say the least). I had to wonder...was it really so much cheaper to do your own refills? 

Oliver Pattison

No comments:

Post a Comment